Privacy Policy

1. Introduction

RenoBlue (“we”, “us”, “our”) is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), Ontario privacy laws, and platform-specific requirements from Meta, Twitter, and Google.

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2. Information We Collect

We may collect the following types of personal information:

• Account Information: Name, email address, phone number, company name, city, province, postal code, website, profile photo

• Lead Activity: Project details, CRM status, notes, purchase history

• Usage Data: IP address, browser type, device information, pages visited, time spent

• Cookies & Tracking: Session cookies, analytics tags, and pixel tracking (e.g. Meta Pixel, Google Analytics)

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3. How We Use Your Information

We use personal information to:

• Create and manage contractor accounts

• Facilitate lead purchases and onboarding

• Provide personalized dashboard experiences

• Communicate updates, promotions, and service notices

• Analyze usage to improve platform performance

• Comply with legal obligations and platform policies

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4. Sharing of Information

We may share your data with:

• Third-party service providers (e.g. Wix, Google Analytics, Meta Pixel) for hosting, analytics, and marketing

• Payment processors for secure transactions (e.g. Wix Pay, Stripe)

• Regulatory authorities if required by law or investigation

We do not sell your personal information.

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5. Cookies and Tracking Technologies

We use cookies and tracking tools to:

• Maintain session state

• Measure site performance

• Deliver targeted ads via Meta, Google, and Twitter/X

You can manage cookie preferences via your browser settings or opt out of personalized ads through platform-specific tools:

• Google Ads Settings

• Meta Ad Preferences

• Twitter Personalization Settings

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6. Consent and Control

By using our platform, you consent to the collection and use of your personal information as described. You may:

• Access or update your profile via the dashboard

• Request deletion or correction of your data

• Withdraw consent for marketing communications

To make a privacy-related request, contact us at: info@renoblue.com

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7. Data Storage and Security

We store data securely using encrypted servers and access controls. While we take reasonable steps to protect your information, no system is 100% secure. We encourage users to use strong passwords and keep login credentials confidential.

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8. Children’s Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from minors.

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9. International Data Transfers

If data is transferred outside Canada (e.g. to servers in the U.S.), we ensure that appropriate safeguards are in place in accordance with PIPEDA and applicable laws.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the platform after changes constitutes acceptance.

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11. Contact Us

For questions or concerns about this Privacy Policy or your personal information, please contact: info@renoblue.com​

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